Visitor - Getting Ticketed
A visitor is defined as an individual who owns, operates or parks a vehicle on ISU Campus and is not currently affiliated to Iowa State University in any way. Likewise, the vehicle receiving the citation cannot be affiliated to any one who is Faculty, Staff, Student, Graduate Student, Vendor, Contractor or Construction Worker. Visitors enrolled in conferences or short courses more than one week long are considered students. If you have received a citation and you are a visitor to Iowa State University, you have three options. You may pay the citation, request a visitor void or appeal the citation.
Paying a Citation
You may pay online through the ISU Parking Portal. You must click the ticket icon at the top of the screen and enter your citation number, license plate and state to search for your ticket. If it is already linked to your account, you should be able to login and view your citations that way. You may also use the provided, pre-addressed envelope, to send payment with check or money order. DO NOT SEND CASH. The total fine to be paid is listed towards the bottom of the citation. Once a citation is paid, it is no longer qualifies for a visitor void.
Visitor Voids
A visitor is only allowed one visitor void per person in a lifetime.
Special policies govern citations issued to VISITORS on the ISU campus. Visitors are not able to visitor void any Medical, Altering/Counterfeiting, Unauthorized Possession or Illegal Parking Violations. If you received any other violation than what was listed previously and you believe you should not have received a citation, you may request a visitor void. You have 90 days from the date the citation was issued to request a visitor void. Once a citation is paid, it no longer qualifies for a visitor void. If you have already been granted a visitor void in the past, you will not be eligible for another and have the option to file an appeal.
Any person who operates a vehicle titled/registered to faculty, staff or student will not be covered by visitor status.
Citation Appeal
If you have already been granted your one time visitor void, you may appeal your citation by filling out the online form. Make sure you have your citation number (listed at the top of the citation) and the license plate information from the vehicle which received the citation. If you no have lost your citation, contact the Parking Office at 515-294-3388 or email parking@iastate.edu.